Privacy Policy
Last Updated: January 18, 2026
1. Introduction
Welcome to Cicadus ("we," "our," or "us"). We are committed to protecting your privacy and safeguarding the personal and research-related information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website or use our services.
2. Information We Collect
We may collect information that you voluntarily provide to us when you:
- Create or manage an account
- Contact us with questions or support requests
- Use Cicadus research tools, chats, or analytical features
- Upload documents such as research papers or PDFs
This information may include your name, email address, account metadata, chat history, uploaded documents, and any other information you choose to provide while using the platform.
3. Research Content & AI Processing
Cicadus processes research-related content using AI-powered systems to deliver features such as literature analysis, citation mapping, summaries, and research insights. This may include search queries, chat interactions, uploaded documents, and generated outputs.
Uploaded documents and chat data are stored to support your workflows and ensure continuity of service. Your research content is not used to train AI models and is not used to improve third-party or public models.
4. How We Use Your Information
We use collected information solely to operate, maintain, and improve Cicadus. This includes:
- Providing and maintaining platform functionality
- Processing research queries and generating insights
- Improving usability, reliability, and performance
- Communicating important updates or service-related notices
- Protecting against misuse, fraud, or unauthorized access
5. Data Retention
We retain personal information, chat history, and uploaded research content for as long as your account remains active or until you choose to delete your data.
If your account becomes inactive, your data remains securely stored, and we do not interfere with or process your content beyond what is required for system maintenance.
6. Your Data Rights
Depending on your location, you may have the right to:
- Access the personal information associated with your account
- Request correction of inaccurate personal information
- Request deletion of your account and associated data
You may exercise these rights at any time by contacting us.
7. Cookies and Tracking Technologies
We may use cookies or similar technologies to support basic site functionality and improve user experience. You can control cookie preferences through your browser settings.
8. Data Security
We implement reasonable technical and organizational safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Services
Cicadus may rely on third-party services for infrastructure, analytics, and AI-powered functionality. These providers are granted access only to the information necessary to perform their services and are required to protect your data.
10. Children’s Privacy
Cicadus is intended for academic and professional use and is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, along with an updated “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
admin@cicadus.com